Wednesday, October 29, 2008

LIASA WC Recruitment Breakfast


LIASA WC presents its annual End-of-Year Recruitment Breakfast. Join us in this annual fun event where we announce the LIASA WC Branch Award winner, hand out prizes, honour achievers for the year and provide an opportunity for networking in a relaxed enevironment. This is also an opportunity to renew your membership before the early bird expiry date.
This year the Breakfast will take place at Skilpadvlei Wine Estate in Stellenbosch on the 26th November 2008. Details of the programme as well as directions to the venue will follow in due course. Diarise now to avoid disappointment.

Nazeem Hardy

Library Marketing & Research Officer
Directorate: Community Services
Department: Library & Information Services
City of Cape Town

Tel: +27 21 400-3933
Fax: +27 21 400-4076
Mobile: 084 888 8408

Thursday, October 23, 2008

PACLIG invitation

(Public and Community Libraries Interest Group)

Invites you to a talk

Public libraries and the disabled

Presented by Joseph Williams of the Society for the Disabled

Date: Wednesday 12 November 2008

Venue: Central Library
Drill Hall Darling St
Cape Town

Time: 9.30am-11.30am

Parking: Harrington Square in Caledon St & Plein Park in Corporation St, both 5 minutes from the City Hall

RSVP: or Kathleen on 021-4671577

There will be an opportunity to join LIASA or to renew your membership

Friday, October 03, 2008

Conference alerts: Useful information

* The LIASA National Office moves to Cape Town for the duration of the Conference - a separate notice will be posted about this.

* The Registration Desk at the Conference will be open from Monday 6th October from 2 pm until 5 pm. We encourage you to register early if possible, to avoid queues on Tuesday morning. The Registration Desk opens on Tuesday at 7 am.

For a problem-free registration, please ensure that all payments have been made prior to your arrival.

* There is parking at the CTICC for your own account.

* Should you require internet access, wireless vouchers are available from the CTICC.

* The long-range weather forecast for Cape Town promises sunny skies with the good old Cape Doctor blowing, with a little bit of rain forecast for Wednesday. So we suggest dressing in layers and wearing comfortable clothes.

Looking forward to seeing you all at the conference!

Ingrid Thomson

Conference alerts: Updated programmes

The updated programme for the conference is available at

while the programme for the DAC Pre-Conference Workshop on the Libraries Transformation Charter is available at

The draft Transformation Charter is also available from the LIASA homepage at

Ingrid Thomson

Early Bird Renewal for 2009 at Conference

Did you know that you can renew your membership at the conference at early bird rates?

Please see below for the early bird rates for 2009

Individual Full member R 250.00
Full Time Students, Pensioners, Unemployed & Volunteer Workers R 120-00
Interest group member R 160-00
International Individual US$ 60-00
Africa Individual US$ 30-00
SA Institutional membership R 1,0000-00
International Institutional membership US$ 150-00
Africa Institutional membership US$ 60-00

Membership forms will be available at the LIASA stand and the membership office at the CTICC

See you next week
Lucille Webster
Membership Chair

Are you ready for the LIASA Olympics at Conference?

Don't forget that the League of Intrepid Amateur Social Athletes (LIASA) in partnership with Epicurean Institute of Shortish Hamstrings (EISH)have invited you to the LIASA OLYMPICS onThursday 9 October at 19:30 at CPUT

So are you ready? Have you packed your Olympic outfit? Those original designer creations to knock the competitions’ socks off!
Have you prepared and practiced your entry for the Interprovincial Song Contest?

The League of Intrepid Amateur Social Athletes (LIASA) in partnership with Epicurean Institute of Shortish Hamstrings (EISH) present a feast of sensory delights a festival of party pursuits,

yea indeed – a jôl of gigantic proportions

19h30 Thursday 9 October 2008 at CPUT


MC Robert “Party Animal” Pearce
DJ Laddy “Maestro” Mackechnie and his All-Star turntables

*Bring your own ‘team colours’ – prize for most spectacular team
*Bring your imagination – prize for wittiest team slogan & presentation

*Bring your vocal talents – prizes for interprovincial song contest
(original work or cover versions)
*Bring your glitziest dancing shoes – prizes for the most exuberant
individual performer the smoothest couple/duo the happiest group
*Sharpen your sights and flex your muscles –
prizes for the ‘most hoops scored in 2mins’
the ‘most goals scored in 2 mins’


All sponsored by The Society for the Promotion of Outrageous
Over-the-Top Fantablulous Funn (SPOOFF)
Let it all hang out – The Mother(City) doesn’t tell tales!

Additional Pre-Conference Workshop on the Library Transformation Charter, Cape Town ICC, on Monday, 6 October 2008

The National Council for Library and Information Services (NCLIS) and the Department of Arts and Culture are hosting a Pre-Conference Workshop on the Library Transformation Charter on Monday, 6 October 2008, at the Roof Terrace, ICC, Cape Town, from 10:00 to 15:00.

The aim of the Workshop is to discuss the draft Library Transformation Charter with delegates. The Workshop is now open to all of those interested in attending.

(This session will be in addition to the publicized session on the Transformation Charter due to take place on Tuesday, 7 October 2008).

The venue can only accommodate 120 people, therefore those confirming first
would be first accommodated.

Kindly confirm your attendance of the Workshop by e-mail to not later than 3 October 2008 at 12:00.

Reminder: LiSLIG Workshop at the LIASA Conference

Reminder - LiSLIG Workshop at the LIASA Conference.

On the 8th October between 13:00-16:00 LiSLIG is holding a workshop entitled:

New technologies for the changing role of LIS - How to create your own Wiki.

The workshop is being presented by Dave Duarte who is the founder and programme director of Nomadic Marketing at UCT Graduate School of Business.
Booking for the workshop is essential as there are only 40 places available, also as the workshop is being held offsite at TsiBA College in Pinelands, arrangements have been made for an early lunch at the CTICC. Transport to the venue leaves the CTICC at 12:00 noon.
Unless you reserve a place on the course by supplying your name and conference registration number you will not be able to attend. If you have not already done so, please forward these details to me by fax to 031 460 3539 or to the following e-mail address.

Full details of the workshop are available on the LiSLIG National Web Page at the following address:

Myra E Boyes
Chair - National Committee
LIASA Special Libraries Interest Group (LiSLIG)

Thursday, October 02, 2008

LIASA Pre-Conference Workshop on Customer Advocacy - a few places left.

Hurry! There are not many places left on the LIASA Pre-Conference Workshop on Customer Advocacy
to be held Monday 6 October 2008, 09:00 - 17:00 at the Cape Town International Convention

The workshop has been arranged by LIASA Centre for Information Career Development.
The workshop, presented by Aki Kalliatakis, Managing Partner, CRC and
The Leadership LaunchPad,, comes highly recommended!

LIASA Members: R600
Non LIASA Members: R900

Please book using the conference registration form on

Details of the Workshop are as follows:-

Pre-Conference Workshop on Customer Advocacy

6 October 2008, 09:00-17:00

Cape Town International Convention Centre

Presenter: Aki Kalliatakis, Managing Partner, CRC and The Leadership LaunchPad,

This briefly outlines the topics and content for the above event. A number of different techniques
and media will be used, and delegates will be encouraged to participate in order to customize and
personalize the content.

Introduction: Why are we here?
· A brief look at how the world has changed, and the impact on our industry.
· Defining customer advocacy

Find, Win, Retain and Grow
· The four key elements of any marketing strategy, and what these mean to us
· Marketing and branding professional services
· Are our customers hostages, terrorists, mercenaries or partners?
· How can we create high levels of customer loyalty?
· Customer value and the marketing battleground: the power of perceptions

Why Customers Buy?
· The most important reasons why customers buy – and what to do about it
· Defining your customers’ needs: people do things for their reasons, not yours
· Features versus benefits and advantages: Tipping the balance in your favour
· Why customer experiences are so important in today’s world: Coffee Beans and Harley-
· Video: Give them the Pickle!

Influence and Persuasion Power
· The six most powerful techniques for influencing and persuading people

Creating a Client-Centred Culture
· Diagnosing where you are now
· Creating an action plan for “Delighting Your Customers”

Wrapping Up
· How to move from the Red (Blood-Filled) Ocean of competition for resources, to
unexplored, uncharted Blue Oceans