Tuesday, February 26, 2008

Vacancies at Universal Knowledge Software

2 x VACANCIES: Universal Knowledge Software



1. Use your current technical expertise to configure the library system to adhere to customer requirements.

2. Coordinate and provide customer training on the Unicorn Library Management System.

3. Coordinate and provide training to new staff on the Unicorn Library Management System.

4. Evaluation, testing and training in new versions and on new modules.

5. Act as First Line Support for customer queries and requests for assistance

- Handling queries on software frontline-support for customers / dealing with queries / high level maintenance

- QC software and data loads (maintenance and new installations) to ensure customer requirements are met

- Regular communication with customer regarding queries

Minimum requirements:

Degree or related qualification in Library and Information Science.

Knowledge of aids: Dewey, AACR2 and MARC21.

Three years' library experience.
Knowledge of and insight into library work processes.
Experience of a computerized library system.
Own Transport.

Recommended requirements:

Experience on the Unicorn Library Management System.
Computer and technical support knowledge.
Project management knowledge.
Unix and Windows experience.

Salary will depend on relevant qualifications and experience.

Full day position - asap

UKS offices, UCS House, 209 Smit Street, Braamfontein, Johannesburg

Reports to:
Customer Services Manager

For further information please contact Soretha du Plessis - soretha@uks.co.za or call (011) 712-1750.

To apply please send a comprehensive CV with 3 contactable references to soretha@uks.co.za or fax to (011) 403-9463.

Closing date: 31 March 2008

Only short listed candidates will be contacted.
No Curriculum Vitae will be considered after the closing date, and if it does not comply with at least the minimum requirements.
UKS reserves the right not to make an appointment.

Soretha du Plessis
Customer Services Manager

Universal Knowledge Software
Tel.: +27 (11) 712-1750
Fax: +27 (11) 403-9463
E-mail: soretha@uks.co.za
Web: www.uks.co.za

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