We would like to invite you to grab your diary and immediately book a date with SLIS for a great tutoring and learning opportunity!
Our first paraprofessional workshop of the year is around conducting successful reference interviews. The reference interview is an art and forms the basis for information provision in all types of libraries. You as an information professional need to understand exactly what the user is asking for to be able to know which information sources to consult, how much information to provide, on which level it should be, and to evaluate the information before supplying it.
The workshop will be conducted at entrance level for students of Library and Information Science, information professionals who just started their career and who do information retrieval. There will be practical examples and the opportunity to practice with other delegates. It is not going to be theoretical.
Workshop Presenter: Louise Mitchell, ATD Tech-Know Link
When: Tuesday 18 March 2008, 9h30 - 12h00. Lunch will be served
Where: Auditorium of Anglo American Corporation, Marshalltown, Johannesburg
RSVP: 12 March 2008, christelle.vermaak@fluor.com . Please include your vehicle regisration number.
Cost: SLIS paid-up members & students (full-time or part-time but not employed) - free of charge
All other attendees: R 50,00
** Attendees will receive detailed directions, a map and parking arrangements well before the workshop date.
About the presenter:
Louise Mitchell has been part of the Anglo American library (ATD Tech-Know Link) team for 10 years and before that has worked in various academic and public libraries. Over the last 20 years it has become her personal challenge and passion to perfect the art of the reference interview and she is still working on it. She is very actively sharing her knowledge and experience with her colleagues and sets an inspiring example of continious development of one's skills and of the goal to never stop learning and improving.
The services, professionalism and value-add of ATD Tech-Know Link is highly regarded amongst top management at Anglo American. From the level of Anglo Technical Director down, the team's abilities and services is known and more importantly, used. Understanding and knowing the exact information needs of their user base and being able to match it with the most appropriate information sources, in the right amount, format and time is key to their successes. The secret ingredient? One of many is definitely a well-conducted reference interview!
On behalf of SLIS
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